In this invaluable guide, Stanford University lecturer and host of the #1 business podcast Think Fast, Talk Smart, Matt Abrahams, provides a six-point methodology to help you cut through the anxiety and find the right words when it counts.

‘Filled with practical, tactical advice, this book is indispensable’ Kim Scott, bestselling author of Radical Candor

Communication is crucial to success in life and business. However, it is not just big speeches that matter: it is also those critical, spur-of-the-moment situations for which we cannot prepare.

A prospective client asking unexpected questions during a sales pitch, a teacher singling you out for an answer during a class, a high-pressure meeting with senior executives at work, or even a heartwarming toast to deliver on the spot. All are fraught scenarios that might cause you to freeze up. The pandemic boosted this fear, by strip